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Tell us what you need: a demo, a plan built around you, or help with your account.

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FAQ

Frequently asked questions

What people ask us most before getting started.

Do I need to install anything?

No. Fiber Planner runs in the browser, in the office and on the crew's phone.

Can I bring what I already drew in Google Earth?

Yes. Import KML or KMZ files with a wizard that classifies the elements and detects duplicates.

Does it connect to SmartOLT?

Yes, from the Pro plan. It syncs your ONUs, links them to the clients on the map, and shows their status and signal. It is read-only.

How much fiber can I draw?

Up to 50 km on the Basic plan, 100 km on Pro and 200 km on Pro Plus. If your network is larger, we build a plan around it: write to us.

Can I cancel any time?

Yes. You can cancel whenever you want; taxes depend on your country. If you pay yearly, you get two months free.

Who can see or edit my project?

You decide, with six roles: owner, admin, editor, viewer, technician, and technical lead.

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Plan and document your network

Map, diagram, and documentation in a single project. Clear plans for the office and the field.

NAP-05 details: 1:8 NAP box with built-in splitter, 3 of 8 ports used and 1 fiber connected